Legal · Terms

Terms of service.

The agreement that governs your use of Proxima. Read it once — there’s nothing unusual hidden in here, but it’s the contract that protects both of us.

Effective · 2026-05-02 · Version 1.0

The agreement

These Terms of Service (“Terms”) govern your access to and use of Proxima, the dashboard at proxima.dterminal.net, the Discord bot, and the related APIs and services (collectively, the “Service”), provided by Kade Software Limited, a private limited company (“Proxima”, “we”, “us”).

By signing in to Proxima or using the Service in any way, you accept these Terms. If you’re using Proxima on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization for purposes of these Terms.

If you don’t accept these Terms, don’t use the Service.

Your account

Eligibility

You must be at least 16 years old to create an account. If you’re using Proxima on behalf of an organization, that organization must be legally able to enter into this agreement.

Sign-in

Proxima uses Discord for authentication. You’re responsible for maintaining the security of your Discord account; we treat anyone who can sign in via your Discord identity as authorized to act on your behalf in Proxima.

Workspace owners and members

A workspace is created by an owner. The owner can invite members, assign roles, install integrations, and delete the workspace. By accepting an invitation, you agree that the workspace owner controls the workspace and that the owner’s decisions about configuration, retention, and deletion are binding for that workspace.

Accuracy

Keep your account information accurate and up to date. We may contact you using the email address tied to your Discord identity.

What we provide

The Service is a multi-agent system that reads from your authorized tools (Gmail, Google Calendar, Notion, X, custom HTTP feeds, etc.), drafts actions on your behalf, and surfaces those drafts in your team Discord for your approval. We are continually changing and improving the Service.

We may, at our discretion, modify, suspend, or discontinue any part of the Service. If we discontinue a feature you were relying on, we’ll give you reasonable notice when feasible.

License & ownership

Our license to you

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes.

Ownership

The Service — including all software, content, designs, logos, and documentation — is owned by Proxima or our licensors and is protected by copyright, trademark, and other intellectual-property laws. These Terms don’t grant you any rights in our brand.

Restrictions

You may not:

  • copy, modify, or create derivative works of the Service;
  • reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service, except where this restriction is prohibited by applicable law;
  • resell, sublicense, or commercially exploit the Service except as expressly permitted;
  • use the Service to build a competitive product, train a competing ML model, or scrape data from us;
  • remove or obscure any proprietary notice, including copyright and trademark notices.

Feedback

If you give us feedback about the Service, we’re free to use it without obligation to you.

Acceptable use

You agree not to use the Service to:

  • Send spam or unsolicited messages. Every approved send must be one a reasonable recipient would expect.
  • Impersonate someone else, or misrepresent your affiliation with a person or organization.
  • Violate the law. Including export controls, sanctions, anti-bribery laws, or other applicable laws and regulations.
  • Infringe intellectual-property rights. Including using Proxima to draft content that violates copyright, trademark, or trade-secret rights.
  • Harass, threaten, or abuse any person.
  • Distribute malware or interfere with the operation of the Service or any networks connected to it.
  • Probe or test the security of the Service without authorization. (Coordinated security testing — see our disclosure policy — is welcome.)
  • Bypass rate limits, throttling, or usage caps.
  • Use the Service for high-risk activities where failure could lead to death, personal injury, or environmental damage.

We may suspend or terminate access for any user we reasonably believe is violating this section.

Third-party tools

Proxima reads and writes data from third-party tools you authorize — Google, Discord, Notion, X, and others. Your use of those tools is governed by the third party’s own terms and privacy policies, and we don’t control those tools.

You’re responsible for ensuring that you have the right to connect each tool to Proxima and that doing so doesn’t violate any agreement you have with that tool’s provider or with any third party.

When a third-party tool changes its API, deprecates a scope, or revokes access, the corresponding agent feature may stop working. We’ll do our best to notice and tell you, but we’re not liable for downtime caused by third-party changes outside our control.

Your content

“Your Content” means everything you (or your authorized agents and members) submit to or generate through Proxima — including email drafts, calendar events, lead notes, voice profiles, and the like.

You own it

You retain all rights in Your Content. We don’t claim ownership of anything you put into Proxima.

License to us, to operate the Service

You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derivatives of Your Content solely for the purpose of providing the Service to you and your team. This license ends when you delete Your Content, subject to the retention rules in the Privacy Policy.

What we don’t do with Your Content

  • We don’t use it to train any AI model. Not ours, not a third party’s. See Privacy → Model training.
  • We don’t sell it.
  • We don’t use it for advertising or profiling.

Your responsibility

You’re responsible for the legality of Your Content and for ensuring you have the right to provide it to us. We may remove content that violates these Terms, applicable law, or the rights of third parties.

Fees & billing

Early access

Proxima is currently in early access and is provided free of charge. We’ll give you at least 60 days’ notice before any plan you’re using becomes paid, so you can decide whether to continue.

When paid plans launch

If and when paid plans launch, the following will apply:

  • Subscription fees are billed in advance, monthly or annually, and are non-refundable except where required by law.
  • Auto-renewal. Subscriptions renew unless canceled before the renewal date. You can cancel anytime from your billing settings.
  • Taxes.Prices don’t include taxes; you’re responsible for any sales tax, VAT, or similar charges.
  • Free trials, if offered, will be clearly labeled with their length and the price after they end.

Term & termination

Term

These Terms apply from the moment you first sign in until your account is terminated.

Termination by you

You can stop using the Service and delete your account at any time via Settings → Danger zone, or by emailing privacy.proxima@dterminal.net.

Termination by us

We may suspend or terminate your access if:

  • you violate these Terms (including the acceptable-use section);
  • your use creates a security or legal risk for us or other users;
  • we’re required to do so by law, or required to comply with a third party’s rights;
  • you fail to pay any amounts owed (once paid plans exist).

For non-emergency terminations we’ll give you reasonable notice and an opportunity to cure where applicable.

What happens on termination

  • Your right to use the Service ends immediately.
  • Your data is handled per the retention rules in the Privacy Policy.
  • Sections that by their nature should survive termination (ownership, warranties, liability, indemnity, dispute resolution) survive.

Warranties & disclaimers

We do our best to keep Proxima reliable, accurate, and secure. But:

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND. To the fullest extent permitted by law, Proxima disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment.

We don’t warrant that the Service will be uninterrupted, free of bugs, or that it will produce drafts that are always correct or appropriate. The Service is a drafting and routing system; the final decision (and the legal responsibility for what gets sent) is yours on every approval.

Some jurisdictions don’t allow the disclaimer of certain warranties, so some of these disclaimers may not apply to you. You may have additional rights under applicable consumer-protection laws.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PROXIMA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including loss of profits, revenue, data, or goodwill, arising out of or related to these Terms or the Service.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) US$100.

These limitations apply even if a remedy fails of its essential purpose. They don’t apply to liability that can’t be excluded under applicable law (such as for gross negligence, intentional misconduct, or where prohibited by consumer-protection law).

Indemnification

You agree to defend, indemnify, and hold harmless Proxima from and against any claims, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Service in violation of these Terms;
  • Your Content;
  • your violation of any law or third-party right;
  • actions taken by anyone using your Discord identity.

We’ll let you know promptly if a claim is made and let you control the defense, except that we may participate at our own expense and you can’t settle a claim that admits wrongdoing on our part without our consent.

Disputes

Governing law

These Terms are governed by the laws of the jurisdiction in which Kade Software Limited is registered, without regard to conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods doesn’t apply.

Jurisdiction

You agree that any dispute that’s not subject to arbitration will be brought in the competent courts of that jurisdiction, and you consent to the personal jurisdiction of those courts.

Informal resolution first

Before filing any formal claim, please email hello.proxima@dterminal.netwith a description of the issue. We’ll work with you in good faith for 60 days to resolve it informally.

Class-action waiver

To the extent permitted by law, both parties agree that any proceeding will be conducted in their individual capacities and not as a class, consolidated, or representative action.

EU and UK consumers

If you’re a consumer resident in the EU or UK, the foregoing choice-of-law and venue clauses don’t deprive you of the protections of mandatory consumer-protection law in your country of residence, and you may bring claims in the courts of that country.

General

Changes to these Terms

We may update these Terms from time to time. For material changes, we’ll give you at least 30 days’ notice by email and require you to acknowledge the change before continuing to use the Service. Continued use after that constitutes acceptance.

Entire agreement

These Terms, together with the Privacy Policy, the Data Processing Agreement (where applicable), and any service-specific terms we link to, constitute the entire agreement between you and Proxima regarding the Service.

Severability

If any provision is unenforceable, the remaining provisions stay in effect.

Assignment

You can’t assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.

No agency

Nothing in these Terms creates a partnership, agency, or employment relationship between you and us.

Notices

We may give you notice via email, in-product banner, or by posting on the Service. Notices to us must be sent to legal.proxima@dterminal.net with a copy to Kade Software Limited, Attn: Legal at our registered address.

Contact

Questions about these Terms? Email legal.proxima@dterminal.net.

Questions?Get help →